Privacy Policy

Last updated: 14 June 2026

Introduction

This privacy policy explains how fell-kernel.com collects, uses, and protects personal information submitted through this website. We are committed to ensuring that your privacy is protected in accordance with UK data protection legislation.

Information We Collect

When you submit an enquiry through our website, we collect the following information:

• Your name
• Email address
• Service selection and project details
• Any additional information you provide in the message field

How We Use Your Information

The information you provide is used for the following purposes:

• To respond to your enquiry about restoration services
• To assess your project requirements
• To arrange site visits where appropriate
• To provide quotations and project proposals
• To communicate regarding ongoing restoration projects

Data Storage and Security

Personal information submitted through this website is stored securely and is accessible only to authorised personnel who need access to respond to enquiries and manage restoration projects.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction.

Data Retention

We retain enquiry information for a period of three years from the date of submission. This allows us to maintain records of correspondence and project history. After this period, data is securely deleted unless we have a legitimate reason to retain it for longer.

Your Rights

Under UK data protection legislation, you have the following rights:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may be shared with specialist suppliers or contractors only when necessary to fulfil your restoration project, and only with your prior consent.

Cookies

This website uses cookies to enhance browsing experience and to remember your cookie preferences. For detailed information about our use of cookies, please refer to our Cookies Policy.

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The date of the most recent revision will be indicated at the top of this page.

Contact

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at [email protected].